Customer Success Manager II

New

Skills

Account management Client Relationship Management Presentation Skills Project Management Remote Collaboration Travel management

Develop strong customer relationships to maximize satisfaction and ROI. Demonstrate products, educate customers, and manage account activities. Run meetings to understand client needs and upsell opportunities. Three office days per week in Sydney, Australia (hybrid). Experienced in a client-facing role, preferably in tech. Excellent communicator; strong presentation skills. Technology-savvy; understands APIs and can pitch them. A relationship builder focused on expansion and renewals. Willing to travel regularly. Project management skills; multitask across stakeholders. Flexible work-life harmony with remote options. Autonomy; own your work with team support. Opportunities for growth and professional development. Hybrid office environment with well-equipped spaces. Wellbeing resources including EAP and employee groups.

Key Responsibilities
  • Develop strong customer relationships
  • Demonstrate products and educate customers
  • Run meetings to understand client needs and upsell opportunities
Required Skills & Qualifications
  • Client-facing experience in tech
  • Excellent communication and presentation skills
  • Understanding of APIs and ability to pitch them

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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