Customer Advocacy Management

New

Skills

Advocacy Programs B2B Technology Content Development Customer Marketing Customer Relationship Management Data Analysis Marketing Automation Presentation Skills Reference Management Systems Sales Support

As a Customer Advocacy Manager, you will own and oversee daily advocacy operations, ensuring that customer engagement and success stories are effectively captured and leveraged to support sales and marketing initiatives.

Key Responsibilities
  • Manage daily advocacy operations including intake, prioritization, approvals, scheduling, fulfillment, tracking, and reporting.
  • Maintain accurate customer profiles, permissions, and engagement history within the reference management system.
  • Produce and manage customer stories and reference assets such as case studies, blogs, videos, testimonials, podcasts, webinars, and speaking engagements.
  • Work directly with customers to capture and translate success stories into compelling marketing assets.
  • Maintain a centralized, searchable repository of advocacy and reference assets for Sales, Marketing, and Customer Success teams.
  • Match Sales and Customer Success teams with relevant customer advocates for RFPs, references, and deal support.
  • Support measurement of advocacy impact on sales acceleration, engagement, and brand awareness.
  • Proactively identify and solve challenges in advocate recruitment, program participation, and content development.
Requirements & Qualifications
  • 8+ years of experience in customer marketing, advocacy, or references within a B2B technology environment.
  • Proven experience supporting sales reference and customer advocacy programs.
  • Exceptional written, verbal, and presentation skills with high attention to detail.
  • Solid understanding of B2B marketing fundamentals.
  • Customer-first mindset with the ability to understand customer goals, pain points, and sentiment.
  • Background in B2B customer marketing, advocacy, or reference programs.
  • Tech savvy with experience utilizing AI and sales reference management tools.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

Customer Advocacy Manager

Posted 11 days ago

Manage daily advocacy operations effectively.

Produce and manage various customer reference assets.

Advocacy Programs AI Tools B2B Marketing Content Development

Customer Advocacy Manager

Posted 10 days ago

Manage daily advocacy operations effectively.

Create and maintain customer reference assets.

Advocacy Programs AI Tools B2B Marketing Communication Skills

Customer Advocacy Management

Posted 9 days ago

Manage daily operations for customer advocacy.

Produce and manage marketing assets from customer stories.

Advocacy Programs B2B Technology Content Development Customer Marketing

Customer Advocacy Manager

Posted 5 days ago

Manage daily advocacy operations effectively.

Produce and manage compelling customer reference assets.

Advocacy Programs AI Utilization Analytics and Reporting B2B Marketing

Customer Advocacy Manager

Posted 4 days ago

Manage daily advocacy operations effectively.

Produce and manage customer stories and reference assets.

Advocacy Programs AI Tools Utilization B2B Technology Case Study Production

Agency Growth Strategist

Posted 3 days ago

Develop agency growth strategies to enhance spend and usage.

Identify and close new client opportunities for expansion.

Advocacy Programs Agency Ecosystem Knowledge Business Acumen Client Acquisition

Customer Advocacy Manager

New

Manage daily advocacy operations effectively.

Produce diverse customer success marketing assets.

Advocacy Programs AI Tools B2B Technology Content Development

Customer Advocacy Manager

New

Manage daily operations of customer advocacy programs.

Create and maintain customer success stories as marketing assets.

Advocacy Programs AI Tools Utilization B2B Technology Case Study Production

Product Marketing Manager

Posted 14 days ago

Lead product messaging and positioning.

Create educational content for customers.

B2B Technology Content Creation Demand Generation Infrastructure Security

Customer Advocacy Management

Posted 9 days ago

Manage daily operations for customer advocacy.

Produce and manage marketing assets from customer stories.

Advocacy Programs B2B Technology Content Development Customer Marketing

Customer Advocacy Manager

Posted 4 days ago

Manage daily advocacy operations effectively.

Produce and manage customer stories and reference assets.

Advocacy Programs AI Tools Utilization B2B Technology Case Study Production

Customer Advocacy Manager

New

Manage daily advocacy operations effectively.

Produce diverse customer success marketing assets.

Advocacy Programs AI Tools B2B Technology Content Development

Customer Advocacy Manager

New

Manage daily operations of customer advocacy programs.

Create and maintain customer success stories as marketing assets.

Advocacy Programs AI Tools Utilization B2B Technology Case Study Production

Senior Program Manager Remote

Posted 37 days ago

Hire a remote senior program manager

Lead customer education initiatives

Content Development Cross-functional Communication Data Analysis Education

AI Trainer for Games

Posted 37 days ago

Enhance AI model accuracy and performance

Annotate and evaluate in-game content

Content Development Data Annotation English Fluency Remote Collaboration

Lead Marketing Communications Manager

Posted 37 days ago

Lead and execute marketing communication strategies

Manage a team of marketing professionals effectively

Communications Communication Skills Content Development Digital Marketing

Remote Education Manager

Posted 37 days ago

Hiring a remote Education Manager for full-time position in the United States.

Development and implementation of educational programs for self-care software.

Collaboration Tools Communication Skills Content Development Education

Marketing Manager

Posted 37 days ago

Develop and execute marketing content strategies, Collaborate with sales team, Optimize nurture

ney content, Provide website copywriting assistance, Customize messaging for different

Content Development Copywriting Hubspot Lead Generation

Partner Marketing Manager

Posted 37 days ago

Define and execute co-marketing plans with partners, Collaborate on go-to-market strategies,

partner tiering system, Create thought leadership content, Plan and execute partner

Communication Skills Content Development Cross-functional Collaboration Digital Marketing

Remote Technical Writer

Posted 37 days ago

Hiring a remote Technical Writer for full-time remote work in the United States.

Working with government agencies to enhance their digital services.

Collaboration Communication Skills Content Development English

Senior Marketing Manager, FIME

Posted 37 days ago

Develop marketing strategy, Align with sales leaders, Track ROI, Mentor team, Drive pipeline

None

Communication Skills Content Development Data Analysis Event Planning

Global Brand Creative Director

Posted 37 days ago

Hire a remote senior creative leader

Strengthen global brand presence

Campaign Management Content Development Creative Direction Cross-functional Collaboration

TED Podcast Producer Remote

Posted 37 days ago

Hire full-time remote producer

Produce high-quality podcasts

Audio Editing Communication Content Development Interviewing

Senior Program Manager, TED-Ed Programs

Posted 37 days ago

Lead and oversee TED-Ed Programs.

Develop and implement strategic visions.

Collaboration Communication Content Development Organizational Skills

Wikimedia Communications Manager

Posted 37 days ago

Lead and implement strategic communications for advocacy and legal initiatives.

Develop and execute crisis and rapid response media plans.

Advocacy Content Creation Content Development Crisis Communications

Healthcare Marketplace Marketing Strategy

Posted 37 days ago

Lead comprehensive marketing and communications strategy

Ensure consistent messaging and brand management

Brand management Content Development Crisis Communications Digital Marketing

Neat Product Marketing Manager

Posted 37 days ago

Develop and drive go-to-market strategies for new product launches

Craft compelling messaging and positioning for Neat's solutions

B2b Collaboration Tools Competitive Analysis Content Development

Media Strategies Solutions

Posted 37 days ago

Enhancing media presence

Improving communication effectiveness

Brand management Communications Content Development Crisis management

Remote Disney Jobs

Posted 37 days ago

Offer remote job opportunities in entertainment, technology, media, movies, and television

Create engaging content and innovative technology solutions

Communication Skills Content Development Entertainment Teamwork

Enterprise Content Writer

Posted 37 days ago

Establish ElevenLabs as a thought leader in AI Audio through content creation

Educate the market and position the company as a definitive voice in voice AI

Analytical Thinking Content Development Content Writing Copywriting

Enterprise Marketing

Posted 37 days ago

Define growth strategy and drive leads in the Indian market

Adapt growth efforts from US and EU for the Indian market

Content Development Copywriting Leadership Performance Marketing

India Enterprise Marketing Lead

Posted 37 days ago

Drive enterprise marketing growth in India

Localize and adapt global marketing strategies

Content Development Copywriting Growth Strategy Leadership

Policy & Trust Communications Director

Posted 37 days ago

Lead policy and trust communications strategy

Shape public perception and build trust

Content Development Crisis management Cross-functional Collaboration Media Relations

Product & Tech Communications Lead

Posted 37 days ago

Develop and lead integrated communications strategies

Elevate product and technology narratives to key audiences

Content Development Media Relations Public Relations Stakeholder Management

Student Ambassador Program Manager

Posted 37 days ago

Lead student ambassador program operations

Enable and support ambassador community

Communication Skills Content Development Cross-functional Collaboration Event Planning

Bid Specialist Opportunity

Posted 37 days ago

Support proposal and bid development

Deliver high-quality presentations and documentation

Business Development Communication Content Development Customer Service

Customer Content Director

Posted 37 days ago

Develop and execute customer content strategy.

Create engaging content for customer touchpoints.

Brand messaging Collaboration Communication Skills Content Creation

Marketing Specialist - Leadership Education

Posted 37 days ago

Create and support digital marketing and communication activities for leadership and professional development programs.

Engage in self-growth and leadership development training practices.

Ai technology Content Development Crm Digital Marketing

Corporate Communications Manager

Posted 37 days ago

Support and strengthen communication strategy

Lead content development for various stakeholders

Content Development Crisis Communications Public Relations Storytelling

Healthcare Research Communications Manager

Posted 37 days ago

Build and lead integrated communications strategy

Shape compelling narratives for research initiatives

Clinical Research Content Development Crisis Communications Journalism

Product Content Manager

Posted 37 days ago

Own and evolve product content strategy

Translate complex P&C concepts into accessible messaging

Content Creation Content Development Project Management

Water Industry Solutions Specialist

Posted 37 days ago

Align marketing, sales, products, and partners for successful campaigns

Create and execute various content types to raise awareness

Campaign Execution Content Development GIS Marketing

Manager, Corporate Communications

Posted 37 days ago

Support and strengthen communication strategy

Lead communications initiatives and campaigns

Content Development Crisis Communications Media Relations Public Relations

Education Program Strategist

Posted 37 days ago

Develop and implement education programs for customers

Analyze metrics to improve learning outcomes

Content Development Data Analysis Figma Instructional Design

AI Content Evaluation

Posted 37 days ago

Evaluate AI-generated content for quality and creativity

Design prompts and review AI outputs for clarity and tone

Ai technology Communication Content Development Detail-oriented

Corporate Comms Manager

Posted 37 days ago

Support and strengthen corporate narrative through communications initiatives.

Lead strategy for Comms X handle and develop engaging content for various stakeholders.

Content Development Crisis Communications Journalism Media Relations