CRM Manager Role

New

Skills

A/B testing App marketing CRM campaign management CRM platforms (Iterable, Klaviyo, Attentive) Data analysis Email marketing Lifecycle marketing Project management Push notifications SMS marketing

We are seeking a skilled CRM Manager to own the end-to-end execution of CRM campaigns and lifecycle journeys across various channels including Email, SMS, Push, and App. This fully remote position involves managing a team of CRM Associates and ensuring high-quality campaign execution and optimization.

Key Responsibilities
  • Own the execution of CRM campaigns and lifecycle journeys.
  • Manage and support CRM Associates by assigning work and providing coaching.
  • Oversee final QA and launch approval for all campaigns.
  • Act as the primary CRM partner for Design and Coding teams.
  • Define and maintain timelines, briefs, and execution standards.
  • Lead A/B testing and optimization efforts.
  • Analyze performance and share insights with stakeholders.
  • Maintain CRM documentation and best practices.
Required Skills & Qualifications
  • 6+ years of experience in CRM or lifecycle marketing.
  • Hands-on experience with CRM platforms like Iterable, Klaviyo, or Attentive.
  • At least 1 year of experience in managing or mentoring team members.
  • Strong understanding of lifecycle marketing and segmentation.
  • Proven experience in QA processes and launch readiness.
  • Data-driven mindset with analytical experience.
  • Strong project management and communication skills.
  • High attention to detail and accountability.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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