Client Success Manager

New

Skills

Account Management Client Management MS-Office Proficiency Product Knowledge Quarterly Business Reviews (QBRs) Renewal Risk Identification Revenue Growth Strategies ROI Planning Strategic Guidance Technical Acumen

The Client Success Manager serves as the primary post-sale point of contact for clients, working as a Trusted Advisor to provide strategic guidance and value. This role actively manages a portfolio of assigned accounts to achieve positive business outcomes.

Key Responsibilities
  • Lead post-sale activities including ROI planning and QBRs with decision makers.
  • Utilize industry/product knowledge and technical acumen to drive adoption and renewal.
  • Identify renewal risks and opportunities to support revenue growth.
Required Skills & Qualifications
  • Bachelor's degree required; Master's preferred.
  • 5 to 8 years of relevant experience, with a minimum of five years in post-sale client management.
  • Technical acumen to connect client goals with our product abilities.
  • Proficient in MS-Excel, MS-PowerPoint, and MS-Word.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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