Client Service Representative

New

Skills

Appointment Scheduling Customer Service Fast-paced Environment Adaptability Interpersonal Skills Invoicing Multi-line Phone System Payment Processing Practice Management Software Reception Management Windows-based Systems

The Client Service Representative plays a crucial role in ensuring a welcoming atmosphere for clients and managing their check-in and check-out processes with care. This position involves effective communication and coordination with the clinical team to deliver top-notch service.

Key Responsibilities
  • Greet clients and manage check-in/check-out processes.
  • Answer triage phone calls using a multi-line system.
  • Schedule appointments and follow-ups with the clinical team.
  • Process payments and ensure accurate invoicing.
  • Maintain a clean and welcoming reception area.
  • Coordinate with doctors and staff for smooth operations.
  • Be available to work evenings and weekends.
Required Skills & Qualifications
  • Preferred vet/medical front-desk experience.
  • Strong communication and interpersonal skills.
  • Ability to thrive in a fast-paced environment.
  • Familiarity with Windows-based systems and practice software.
  • Positive, team-first attitude and welcoming demeanor.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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