Client Service Representative

New

Skills

Appointment scheduling Customer service skills Interpersonal skills Invoicing accuracy Multi-line phone system Organizational skills Payment processing Practice management software Reception management Windows-based systems

As a Client Service Representative, you will deliver elevated customer service with warmth and professionalism while managing client interactions efficiently. This role is essential in ensuring a welcoming and organized environment for our clients.

Key Responsibilities
  • Greet clients and manage check-in/out efficiently.
  • Answer and triage phone calls using a multi-line system.
  • Schedule appointments with the clinical team.
  • Process payments and accurate invoicing.
  • Maintain a clean and organized reception and lobby.
  • Be available to work evenings and weekends.
Required Skills & Qualifications
  • Veterinary or medical front-desk experience preferred (not required).
  • Strong communication and interpersonal skills.
  • Able to thrive in a fast-paced environment with multiple priorities.
  • Familiar with Windows-based systems and practice management software.
  • Positive, team-first attitude and welcoming demeanor.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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