Technical Support Specialist I

New

Skills

Communication Customer feedback Customer service skills Documentation Interpersonal Skills Linux Technical Support Tech Support Troubleshooting Virtualization

Job Overview

The Technical Support Specialist I is responsible for assisting partners in diagnosing and resolving product issues, collaborating with cross-functional teams to ensure a positive partner experience.

Responsibilities
  • Provide detailed technical support to partners
  • Research, analyze, and document findings
  • Interact with partners through various channels for support
  • Monitor backup and critical service events
  • Document troubleshooting and results accurately
Requirements & Qualifications
  • Bachelor’s degree or equivalent experience
  • 1+ years of relevant experience
  • Strong customer service and communication skills
  • Basic knowledge of backup, virtualization, and operating systems
  • Ability to work independently with close supervision

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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