Bilingual Member Loyalty Representative

New

Skills

Basic Computer Skills Community engagement Customer Service Language Proficiency Relationship Building Teamwork

Job Overview

As a Bilingual Member Loyalty Representative, you will be responsible for welcoming members with quality service, processing transactions, and educating potential members about Oportun's services. This role requires a high level of customer interaction, both in person and over the phone.

Responsibilities
  • Welcome members with a warm greeting and provide quality service
  • Process transactions according to policy and ensure member information is protected
  • Work as part of a team or independently to meet lending and servicing goals
  • Educate potential members about Oportun's services during outreach efforts
  • Build relationships with local businesses and conduct outreach at events
Requirements & Qualifications
  • Bilingual in English and Spanish
  • Outgoing with a sales-focused mindset
  • Comfortable speaking with people and helping them through outreach and education
  • Available to work weekends with rotating schedules
  • Basic computer skills and regular attendance required
  • Able to lift up to 25 pounds and conduct outdoor outreach

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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