AI Design Operations Manager

New

Skills

AI Tools Analytical Skills Behavioral Change Strategies Design Operations Diversity and Inclusion Practices Project Management Systems Thinking Technical Fluency Tooling Development Workflow Design

We are seeking a Principal Design Operations Program Manager to own AI-enabled design practices at Toast. In this role, you will lead our DesignOps within a cross-functional AI triad, driving innovation and excellence in our design workflows.

Key Responsibilities
  • Own and develop AI-augmented design practices.
  • Lead Toast’s DesignOps initiatives in collaboration with cross-functional teams.
  • Create a shared model for AI-enabled design workflows.
  • Identify friction points in current processes and build scalable systems to address them.
  • Track evolving AI capabilities and assess their impact on design.
Required Skills & Qualifications
  • 6+ years of experience in design operations, PM ops, or systems ops.
  • Strong foundations in DesignOps or systems thinking.
  • Technical fluency with AI tools and technologies.
  • Ability to drive large-scale behavioral change.
  • Strong analytical skills and pattern recognition across distributed organizations.
  • Current understanding of how AI reshapes design and product practices.
  • Experience with creating effective tooling and workflows.
  • Knowledge of adoption patterns in technology.
  • Ability to discuss technical trade-offs effectively.
  • Commitment to diversity, equity, and inclusion in workplace culture.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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