Veterinary Customer Care

New

Skills

Appointment scheduling Customer service skills Diagnostic sample collection Emergency care experience Infection control protocols Patient care techniques Restraint techniques Surgery preparation Team collaboration Veterinary knowledge

As a Patient and Customer Care Representative, you will deliver warm, empathetic, and professional customer care at every interaction. You will be responsible for greeting clients, managing check-in/check-out, scheduling appointments, and following up with clients to ensure their needs are met.

Key Responsibilities
  • Assist with feeding, walking, bathing, and observing hospitalized and boarding patients.
  • Safely restrain pets for exams, treatments, imaging, and procedures.
  • Collect and label diagnostic samples; assist with surgery prep and imaging.
  • Maintain clean reception areas and treatment spaces; follow infection-control protocols.
  • Provide exceptional customer service and create a welcoming environment.
Requirements & Qualifications
  • One or more years of experience in a veterinary support role.
  • Availability to work evenings and weekends.
  • Positive team-first attitude and ability to work in a fast-paced environment.
  • Ability to stand, walk, and move for extended periods; lift up to 50 lbs.
  • Experience providing patient care in emergency situations.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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