Support Engineer Tier II

New

Skills

Analytical skills Azure Customer service Networking Office 365 On-site support Problem-solving Remote support Tier II IT support Troubleshooting

As a Tier II Support Engineer, you will play a crucial role in diagnosing and troubleshooting technical issues while maintaining computer systems. You will provide both remote and on-site support, collaborating with IT teams at client headquarters. This position requires quick adaptation to new technologies and a strong commitment to customer service.

Key Responsibilities
  • Diagnose and troubleshoot technical issues.
  • Maintain computer systems.
  • Provide remote and on-site support.
  • Collaborate with IT teams at client HQs.
  • Adapt quickly to new technologies.
Required Skills & Qualifications
  • 3+ years as a Tier 2 IT engineer.
  • Excellent customer service and communication skills.
  • Strong problem-solving and analytical skills.
  • Experience with Office 365 administration.
  • Networking experience.
  • Azure experience.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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