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Student Caseworker Position

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Skills

Analytical Skills Casework Coordination Conflict Resolution Interpersonal Communication Microsoft Office Proficiency Process Improvement Regulatory Compliance Report Writing Student Advocacy Training Development

The Student Caseworker role at Regent College London is a pivotal position aimed at ensuring that all student casework is handled efficiently and fairly. This includes managing academic appeals, student complaints, and disciplinary matters, all while enhancing the overall student experience. The position requires collaboration with various stakeholders to ensure a smooth and effective case management process.

Key Responsibilities
  • Oversee and manage a portfolio of student cases from initiation to resolution.
  • Collect evidence, prepare case files, and facilitate communication between relevant parties.
  • Monitor progress of cases, ensuring compliance with institutional timelines.
  • Provide regulatory advice on casework processes and assist in institutional reporting.
  • Support training development and identify opportunities for process improvement.
Required Skills & Qualifications
  • Experience in coordinating casework and handling complex information.
  • Strong analytical, investigative, and interpersonal skills.
  • Proficiency in Microsoft Office and the ability to work under pressure.
  • Education to degree level or equivalent is desirable.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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