SMB Account Manager

New

Skills

Collaboration Tools CRM Management Customer Success Management Forecasting Microsoft Office Suite Negotiation Skills SaaS Sales Experience Salesforce Time Management Upselling Techniques

We are looking for an Account Manager specializing in Small and Medium Businesses (SMB) to oversee account reviews, identify workflow gaps, and pursue upsell opportunities. This role involves managing end-to-end renewals and ensuring alignment with Customer Success Managers (CSMs).

Key Responsibilities
  • Run SMB account reviews to identify workflow gaps and upsell opportunities.
  • Book discovery calls for approximately 150 accounts to spot upsell opportunities.
  • Manage end-to-end renewals, including pricing, negotiation, and contracting.
  • Align with CSMs on context, risks, and timing for commercial plays.
  • Prioritize accounts and manage the calendar for expansion and short-term deals.
  • Maintain CRM hygiene and forecasting across opportunities.
Requirements & Qualifications
  • Strong prioritization and time management skills.
  • SaaS sales experience is a must.
  • Growth mindset and excellent collaboration skills.
  • Knowledge of the world landscape is a plus.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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