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Senior Infrastructure Engineer

New

Skills

Cisco routing Firewall Administration LAW software Microsoft IIS Microsoft SQL Server NUIX Relativity Scripting VMware Windows Server 2012

The Senior Infrastructure Support Engineer is pivotal in managing the operations of secure and highly available eDiscovery platforms, servers, and networks. This role involves installing, maintaining, upgrading, and continuously improving the client’s operating environment, ensuring ongoing reliability and performance.

Key Responsibilities
  • Implementation and support of eDiscovery applications and infrastructure.
  • Software support with the ability to triage and route issues appropriately.
  • Assisting application support engineers with root cause analysis.
  • Maintaining compliance with system requirements and best practices.
  • Creating and editing documentation of internal processes.
  • Communicating with customers about incident progress and changes.
  • Managing all work as service tickets in ConnectWise.
Required Skills & Qualifications
  • Intermediate knowledge of Relativity, NUIX, and LAW software.
  • Experience with Windows Server 2012 and above.
  • Proficiency in scripting and automation.
  • Knowledge of Microsoft SQL Server and IIS.
  • Understanding of firewall administration and advanced networking.
  • Virtualization experience with VMWare preferred.
  • Experience with Cisco routing and switching.
  • Ability to manage ticketing and issue tracking effectively.
  • Understanding of the EDRM Framework.
  • Ability to work in a fast-paced environment.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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