Renewal Account Manager

New

Skills

AI Communication Tools Contract Negotiation CRM Tools Cross-Selling Customer Engagement Data Management Forecasting Renewal Account Management Risk Identification Salesforce CPQ

The Renewal Account Manager is responsible for engaging with customers and partners to ensure timely renewals of subscriptions and support revenues. This role involves leading renewal contract negotiations and building renewal quotes while maintaining accurate renewal data in Salesforce CPQ.

Key Responsibilities
  • Engage with customers and partners to renew subscriptions and support revenues.
  • Lead renewal contract negotiations and achieve on-time bookings.
  • Build renewal quotes and maintain renewal data in Salesforce CPQ.
  • Leverage AI tools to draft and personalize renewal communications on schedule.
  • Proactively identify renewal risks and escalate issues early.
  • Drive renewals to close within committed timeframes and pursue cross-sell opportunities.
Requirements & Qualifications
  • 2+ years in Renewal Account Management or related role.
  • Ability to manage multiple renewals concurrently with timelines.
  • Strong attention to detail; interpret contracts, validate pricing, and update data.
  • Clear, professional written and verbal communication with customers and stakeholders.
  • Experience forecasting renewal outcomes and identifying risks early.
  • Experience using CRM and quoting tools such as Salesforce, CPQ, and NetSuite.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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