Pharmacy Liaison Technician

New

Skills

Adherence Monitoring Data Extraction Insurance Navigation Medication Management Microsoft Excel Microsoft Word Organizational Skills Patient Communication Pharmacy Technician Prior Authorization

The Specialty Pharmacy Liaison / Pharmacy Technician plays a crucial role in managing patient relationships as the single point of contact for specialty pharmacy services. This position is responsible for supporting patients with medication refills, adherence, and ongoing therapy management to ensure timely access to necessary medications.

Key Responsibilities
  • Manage patient relationships and serve as the main contact for specialty pharmacy.
  • Support patients with medication refills, adherence, and therapy management.
  • Coordinate drug delivery logistics to ensure timely access for patients.
  • Identify and resolve insurance, prior authorization, and copay challenges.
  • Monitor patient adherence and intervene to improve outcomes.
  • Collaborate with clinical pharmacists, healthcare providers, and staff.
  • Quickly resolve patient concerns through effective cross-functional coordination.
Requirements & Qualifications
  • High School Diploma or GED (required).
  • 2–5 years of Pharmacy Technician experience (required), 5–8 years preferred, especially in specialty pharmacy/clinical settings.
  • Active State Pharmacy Technician Registration (required).
  • CPhT certification preferred.
  • Strong interpersonal and patient communication skills.
  • Ability to work independently with sound judgment.
  • Excellent organizational and administrative skills.
  • Proficiency in Microsoft Office (Excel, Word).
  • Ability to learn new systems and extract data effectively.
  • Patient-first mindset with a focus on quality care.
  • Attention to detail and organizational excellence.
  • Professional, empathetic, and dependable demeanor.
  • Strong communication and active listening skills.
  • Maintain confidentiality and data integrity.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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