Customer Success Manager Role

New

Skills

Advocacy Client Relationship Management Data Analysis Market Intelligence Onboarding Performance Marketing Programmatic Advertising Strategy

Join Kayzen as a Customer Success Manager for Agencies and become a vital contributor to our dynamic, remote team. As part of a global leader in mobile programmatic advertising, you will own client relationships, drive campaign excellence, and collaborate with cross-functional teams to deliver growth and satisfaction. This role offers exceptional career development, a flexible work-from-home arrangement, and exposure to the forefront of ad tech innovation.

Job Overview
  • Act as a strategic partner for agency clients, ensuring their goals are met through Kayzen’s DSP platform.
  • Lead onboarding, growth strategies, and campaign optimization for customer success.
  • Serve as the primary point of contact, fostering long-term relationships and advocating for client needs.
  • Collaborate closely with trading, product, and technical teams to deliver tailored solutions.
  • Contribute to product development through feedback and market insights.
Key Responsibilities
  • Develop a deep understanding of clients’ businesses and objectives.
  • Provide strategic consultation and DSP advisory from onboarding onward.
  • Optimize and co-manage programmatic ad campaigns based on performance data.
  • Conduct quarterly business reviews and maintain comprehensive documentation.
  • Identify emerging needs, troubleshoot issues, and communicate feedback to internal teams.
Required Skills & Qualifications
  • 3+ years’ experience in ad tech, customer success, or account management.
  • Mastery of mobile programmatic advertising, formats, and attribution.
  • Strong analytical, data-driven, and problem-solving abilities.
  • Excellent communication, documentation, and client advocacy skills.
  • Ability to work independently and collaboratively with global teams.
  • Attention to detail and a passion for innovation in online marketing.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

Share this job:

Similar Jobs

Happiness Engineer - Customer Support

Posted 12 days ago

Providing customer support via email and live chat

Advocating for customer needs internally

Advocacy Communication Communication Skills Customer Experience

Employer Branding Leader

Posted 12 days ago

Lead and execute employer branding strategy

Create high-impact branding campaigns

Advocacy Analytics Brand Guidelines Brand Identity

Employer Branding Strategist India

Posted 12 days ago

Develop and lead localized employer branding strategy

Enhance Blackbaud's employer brand presence in India

Advocacy Campaign Management Content Creation Leadership

Developer Relations Engineer

Posted 12 days ago

Engage directly with open source communities and developer-centric organisations

Provide better open source development experiences

Advocacy Cloud Cloud Computing Community engagement

Customer Success Manager - Media Buying

Posted 12 days ago

Drive customer satisfaction and long-term relationships

Contribute to overall company growth

Advertising Advocacy Analytical Skills Api Integration

Customer Success Manager DSP

Posted 12 days ago

Drive customer satisfaction and retention

Optimize digital advertising campaigns

Advertising Advocacy Client Relationship Management Data Analysis

Growth Analyst / Associate

Posted 12 days ago

Demonstrate enthusiasm for DeFi, NFTs, and Gaming to enhance brand presence.

Network with stakeholders to share the company's story.

Advocacy Analyst Blockchain Blockchain technology

Growth Analyst

Posted 12 days ago

Advocate for brand and engage with community

Drive growth and adoption of Nibiru ecosystem

Advocacy Analyst Blockchain Community Management

Growth Analyst Associate Role

Posted 12 days ago

Increase Nibiru's online brand presence

Build and grow an engaged global community

Advocacy Analyst Analytics Blockchain

Nibiru Chain Growth Analyst

Posted 12 days ago

Drive enthusiastic brand advocacy for DeFi, NFTs, and Gaming.

Enhance brand visibility through strategic networking.

Advocacy Analyst Blockchain Blockchain technology

Girls’ Education Program Manager

Posted 12 days ago

Advance gender equity in education

Build capacity through fellowships and courses

Advocacy Communication Cross-cultural Communication Leadership

Wikimedia Communications Manager

Posted 12 days ago

Lead and implement strategic communications for advocacy and legal initiatives.

Develop and execute crisis and rapid response media plans.

Advocacy Content Creation Content Development Crisis Communications

Community Engagement Strategy Manager

Posted 12 days ago

Develop and execute a comprehensive community engagement strategy across various platforms.

Nurture meaningful conversations and provide exceptional support to foster a positive community experience.

Advocacy Blockchain Community engagement Community Management

VCF Support AM

Posted 12 days ago

Optimizing and personalizing customer support experiences

Advocating for customer requirements and priorities

Advocacy Customer Support Relationship management

VP of Conservation, Pacific Region

Posted 12 days ago

Lead conservation efforts in the Pacific Region

Collaborate with partners to achieve conservation goals

Advocacy Budget Management Leadership Policy Advocacy

Public Sector CSM Role

Posted 12 days ago

Drive customer adoption and measurable outcomes

Establish trusted advisor relationships

Advocacy Continuous deployment Continuous integration Customer Success Management

AI Public Security Policy

Posted 12 days ago

Advance AI governance and risk mitigation policies

Assess and address vulnerabilities in critical systems

Advocacy Researcher Risk Management Security

AI Security Policy Researcher

Posted 12 days ago

Advance AI governance and policy frameworks

Assess vulnerabilities and systemic risks from advanced AI

Advocacy Researcher Risk Management Security

AI Governance Policy Researcher

Posted 12 days ago

Advance AI governance and risk mitigation frameworks

Assess and address vulnerabilities in societal systems

Advocacy Researcher Risk Management Security

Customer Advocacy Manager

Posted 12 days ago

Manage customer relationships effectively

Advocate for customer needs within the organization

Advocacy Communication Skills Customer Experience Customer Service

AI Policy Researcher

Posted 12 days ago

Advance work on AI governance, risk mitigation, and emergency response frameworks.

Focus on disaster preparedness planning for AI-related crises.

Advocacy Researcher Research Skills Risk Management

AI Risk Management Communications Director

Posted 12 days ago

Hiring a combined Communications Director and Staff Director for AI risk management

Key responsibilities include developing communications strategy and guiding staff

Advocacy Communication Communications Strategy Director

Sr Customer Success Manager

Posted 12 days ago

Ensure success of Coursera for Business customers

Drive account value through product usage

Account management Account manager Advocacy Ai

Policy Partnerships Project

Posted 12 days ago

Identify collaboration opportunities for policy campaigns

Coordinate Policy, Legal, and Communications teams for partnerships

Advocacy Communication Skills Research Skills Stakeholder Management

Client Success Specialist Referrals

Posted 12 days ago

Engage prospective and early-stage clients through various communication channels

Coach clients through key decisions and clarify options

Advocacy Documentation Email Communication Phone Communication

Patient Advocate Project

Posted 12 days ago

Serve as the primary point of contact for assigned Medicare patients

Build trusting relationships with patients

Advocacy

Public Affairs Director

Posted 12 days ago

Drive strategic communications through research

Collaborate with internal teams to support client needs

Advocacy Pr

Account Executive, Crisis Communications

Posted 12 days ago

Implement strategy, brainstorming, and campaign planning for clients.

Manage media monitoring and rapid response efforts.

Advocacy Editing Media Relations Pr

Senior Director, Promotions

Posted 12 days ago

Deliver coherent promotional strategy

Optimize budget for right investments

Advocacy Budget Optimization Data Analysis Leadership

Customer Support Agent

Posted 12 days ago

Provide clear, prompt, empathetic customer support to Sezzle users

Show passion and connection with the product

Advocacy Communication Skills Customer Support Email Support

Implementation Director

Posted 12 days ago

Lead high-performing implementation team

Design and implement enterprise SaaS solutions

Advocacy Agile Methodology Change Management Client Relationship Management

Remote BDR UK French

Posted 12 days ago

Hire UK-based BDR

Prefer French-speaking candidates

Business Development Client Relationship Management Communication Skills Drupal

Remote Account Executive Role

Posted 12 days ago

Promote Acquia's Optimize solutions

Drive digital platform sales remotely

Account Executive Account management B2b Sales Business Development

Public Affairs Director

Posted 12 days ago

Lead public affairs team <br> Establish new partnerships <br> Expand revenue opportunities <br>

e advocacy campaign solutions <br> Network and build strategic

Business Development Client Relationship Management Cross-functional Collaboration Sales strategy

Business Dev Rep France

Posted 12 days ago

Hiring a Business Development Representative for France

Full-time remote position in France

Business Development Client Relationship Management Communication Skills English Proficiency

Senior Marketing Manager

Posted 12 days ago

Lead marketing strategy for enterprise clients

Collaborate with sales and product teams

Analytical Skills Campaign Management Client Relationship Management Communication Skills

Remote Strategic Account Executive

Posted 12 days ago

Manage strategic accounts to drive revenue growth.

Build strong relationships with key clients.

Account Executive Account management B2b Business Development

Remote Sales Manager Position

Posted 12 days ago

Develop and maintain relationships with mid-market accounts

Utilize sales intelligence platform to drive sales

Account management Account manager Client Relationship Management Communication Skills

Enterprise Account Executive

Posted 12 days ago

Manage key enterprise accounts effectively.

Drive revenue growth through strategic planning.

Account Executive Account manager Client Relationship Management Cloud Computing

Veteran Benefits Advisor Remote

Posted 12 days ago

Serve and advise veteran families

Offer remote and flexible career growth

Client Relationship Management Entrepreneurship Insurance Leadership

Account Executive Mid Market

Posted 12 days ago

Manage and grow mid-market accounts in the CEE region.

Develop strong client relationships for upselling and cross-selling opportunities.

Account Executive Account management Client Relationship Management Communication Skills

Newspack Technical Account Manager

Posted 12 days ago

Manage and execute publisher migrations

Provide technical and strategic support to clients

Account manager Client Relationship Management Communication Skills Editing

Business Development Associate Role

Posted 12 days ago

Hire a remote business development associate

Expand Axios’s strategic partnerships

Business Development Client Relationship Management Communication Crm software

Services Project Manager

Posted 12 days ago

Manage project setup and delivery in Salesforce

Ensure excellent customer service and client satisfaction

Automation Client Relationship Management Communication Communication Skills

Bilingual Account Executive Role

Posted 12 days ago

Drive B2B SaaS sales through outbound outreach

Engage and convert prospects in English and Punjabi

Account Executive Account manager B2b B2b Sales

Bilingual SaaS Account Executive

Posted 12 days ago

Drive new client acquisition via outbound sales

Foster collaborative, team-based sales culture

Account Executive Account manager B2b Sales Client Relationship Management

Senior Account Executive Role

Posted 12 days ago

Accelerate enterprise adoption of open source solutions

Build and manage sales pipeline to meet targets

Account Executive Account management Account manager B2b communication

UKI Customer Success Manager

Posted 12 days ago

Promote customer success and satisfaction

Support adoption of GitLab DevOps platform

Account management Client Relationship Management Communication Customer success