Customer Success Engineer

New

Skills

Clickhouse Cloud Infrastructure Linux MongoDB MySQL Networking Performance Tuning PostgreSQL Redis Troubleshooting

We are seeking a Customer Success Engineer with a focus on database technologies and cloud infrastructure. This role will involve hands-on support for various databases, including MySQL, PostgreSQL, Redis, and MongoDB, while also ensuring optimal performance and reliability for our customers.

Key Responsibilities
  • Provide hands-on support for databases and cloud infrastructure.
  • Diagnose production issues affecting performance, replication, backups, and connectivity.
  • Guide customers in designing scalable and reliable database architectures.
  • Collaborate with senior engineers to support onboarding, migrations, and escalations.
  • Analyze customer architectures to identify improvements and best practices.
  • Participate in incident response and on-call rotations.
Required Skills & Qualifications
  • 2-5 years in technical support, DevOps, cloud engineering, or similar roles.
  • Hands-on experience with PostgreSQL, MySQL, Redis, MongoDB, and Clickhouse.
  • Strong knowledge of Linux, networking, and cloud infrastructure.
  • Understanding of backups, replication, indexing, and performance tuning.
  • Strong troubleshooting skills across application, database, and infrastructure layers.
  • Excellent communication skills with a customer-focused approach to problem solving.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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