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As a Technical Support Engineer, you will provide essential technical support to US customers through various channels, including email and live chat. You will diagnose issues, assist customers with configuration, data uploads, and pre-launch User Acceptance Testing (UAT). Your role will also involve acting as a subject matter expert on Sona's products, aiding both customers and internal teams.
Posted 21 days ago
Manage a portfolio of partner relationships.
Drive partner growth with long-term strategies.
Posted 6 days ago
Drive activation success across customers.
Understand and analyze customer use cases.
Posted 27 days ago
Advise product teams on legal matters.
Identify and mitigate legal risks.
Posted 25 days ago
Drive sales productivity and efficiency.
Lead and scale RevOps organization.
Posted 25 days ago
Develop go-to-market plans for pricing products.
Conduct market research to inform pricing strategy.
Posted 25 days ago
Develop go-to-market plans for pricing products.
Conduct competitive analysis and market research.
Posted 25 days ago
Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans.
Posted 16 days ago
Partner with Marketing for campaign sequencing.
Build visibility across marketing functions.
Posted 25 days ago
Market AI-powered legal technology effectively.
Develop compelling product narratives.
Posted 25 days ago
Lead product development from prototype to user adoption.
Participate in architecture discussions and make key technical decisions.
Posted 17 days ago
Develop and maintain sales playbooks and competitive assets.
Translate GTM positioning into practical training programs.
Posted 17 days ago
Drive customer outcomes and revenue growth.
Manage the full customer lifecycle from onboarding to expansion.
Posted 21 days ago
Own the product strategy and roadmap for the Growth squad.
Optimize conversion moments across the Atlas lifecycle.
Posted 21 days ago
Own and execute field events across North America.
Manage and build a regional field marketing calendar.
Posted 21 days ago
Lead global sales planning and compensation efforts.
Design and implement incentive structures for GTM roles.
Posted 21 days ago
Serve as primary technical resource for Channel Partnerships.
Lead scoping, architecture, and solution mapping for partner needs.
Posted 17 days ago
Lead market validation for platform capabilities.
Translate opportunities into prioritized requirements.
Posted 17 days ago
Develop customer success playbooks.
Leverage AI insights for coaching.
Posted 20 days ago
Design scalable learning programs for diverse audiences.
Translate business strategies into educational roadmaps.
Posted 20 days ago
Lead customer research initiatives.
Manage the Customer Advisory Board.
Posted 20 days ago
Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans aligned with customer objectives.
Posted 20 days ago
Architect an AI-augmented growth engine.
Own and manage revenue and pipeline outcomes.
Posted 20 days ago
Manage technical post-sales relationships with government accounts.
Develop and execute technical account plans.
Posted 19 days ago
Manage strategic customer relationships effectively.
Partner with technical teams to ensure product integration.
Posted 19 days ago
Own the entire demand generation pipeline end-to-end.
Blend various marketing channels including paid, organic, and community.
Posted 19 days ago
Manage marketing technology ecosystem end-to-end.
Architect scalable data flow and integrations.
Posted 19 days ago
Own the post-sales technical relationship with government accounts.
Develop and execute technical account plans.
Posted 19 days ago
Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans aligned with customer objectives.
Posted 16 days ago
Lead full-cycle recruiting for Sales Engineers.
Build candidate pipelines using modern recruiting tools.
Posted 16 days ago
Lead complex billing engagements end to end.
Serve as a billing and payments expert for CSMs.
Posted 14 days ago
Own and enhance clinical product surface.
Deliver multiple product improvements within a specified timeframe.
Posted 6 days ago
Oversee account data infrastructure.
Ensure data quality across Salesforce.
Posted 14 days ago
Develop and own demand generation strategy.
Oversee all marketing channels and budget allocation.
Posted 13 days ago
Define and manage product strategy.
Lead product from concept to launch.
Posted 13 days ago
Engage prospects through a consultative approach.
Understand and analyze business requirements.
Posted 13 days ago
Lead end-to-end design for a product area.
Collaborate with PM and engineering teams early in the process.
Posted 6 days ago
Own and present QBR content for Sales Engagement.
Act as the trusted product expert in customer and sales cycles.
Posted 11 days ago
Manage and improve customer satisfaction metrics.
Establish AI-driven resolution workflows.
Posted 11 days ago
Align sales strategies with data insights.
Identify and implement process improvements.
Posted 11 days ago
Define product vision and roadmap.
Conduct user research to identify problems.
Posted 6 days ago
Develop and lead the demand generation strategy.
Oversee performance marketing channels and budget allocation.
Posted 10 days ago
Develop and implement organic growth strategies.
Create and manage a content pipeline.
Posted 10 days ago
Own the pricing strategy for Operations Cloud.
Lead cross-functional collaboration with various teams.
Posted 10 days ago
Conduct comprehensive UX research from discovery to design handoff.
Collaborate with Product and Engineering teams using data-driven insights.
Posted 10 days ago
Lead end-to-end product management for Decision Intelligence.
Define automation and decision-making boundaries.
Posted 6 days ago
Define packaging architecture in collaboration with Product and Engineering.
Maintain a monetization review process and lead SKU design.
Posted 10 days ago
Own and implement pricing strategy.
Define packaging architecture and tiers.
Posted 6 days ago
Own and present product strategy.
Develop product collateral for sales.
Posted 10 days ago
Build long-term relationships with clients.
Act as a trusted advisor and industry expert.
Posted 10 days ago
Lead the evolution of packaging architecture.
Build and maintain a monetization review process.