Store Operations Manager

New

Skills

Customer Service Excel Leadership Ms teams

Job Overview:

Hiring for the position of Store Operations Manager (GM) to lead and develop part-time staff, maintain service quality, manage inventory, drive marketing initiatives, and ensure overall store excellence.

Responsibilities:
  • Hire, coach, and develop part-time staff including Shift Leaders, Cookie Crew, and Drivers.
  • Lead service quality, customer service, and store cleanliness.
  • Build a culture of excellence in cookie quality, service, and sales.
  • Manage and audit inventory controls.
  • Create and execute local marketing drops.
  • Create and drive in-store recognition programs and contests.
Requirements & Qualifications:
  • 3+ years of management/leadership experience in a restaurant or retail establishment.
  • Availability to work 2-3 mid-to-late shifts Thurs-Sun.
  • Benevolent leadership style with a player-coach mentality.
  • Innate sense of hospitality and exceptional customer service delivery.
  • Strong software skills in MS Outlook, Excel, MS Teams, and ATS experience.
  • Familiarity with using commercial convection ovens (a plus).

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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