Senior Technical Account Manager

New

Skills

Account manager Api Integration Client Relationship Management Cloud Platforms Communication Skills FHIR Hl7 Project Management Troubleshooting

Redox is seeking a driven Senior Technical Account Manager to join our remote team, empowering healthcare organizations to seamlessly share and integrate data. As a key interface between our clients and technical teams, you will ensure successful project delivery, client satisfaction, and ongoing support within the fast-evolving healthcare data landscape. This is a full-time, remote opportunity open to candidates across the United States.

Job Overview
  • Serve as the primary technical contact for assigned healthcare clients.
  • Facilitate smooth integration and data sharing solutions using Redox's platform.
  • Collaborate with cross-functional teams to resolve client issues and drive project success.
  • Deliver expert guidance, technical support, and training to clients.
  • Develop and maintain strong, long-term client relationships.
Key Responsibilities
  • Manage multiple client accounts, ensuring their technical needs are met.
  • Lead onboarding and implementation of Redox solutions for new clients.
  • Troubleshoot and resolve data integration and connectivity issues.
  • Advocate for client needs within internal product and engineering teams.
  • Provide proactive communication and updates to clients on progress and issues.
Required Skills & Qualifications
  • Proven experience in technical account management or client-facing technical roles.
  • Strong understanding of healthcare data standards (e.g., HL7, FHIR).
  • Excellent problem-solving and communication skills.
  • Ability to work independently in a fully remote environment.
  • Familiarity with APIs, cloud platforms, and data integration technologies.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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