Senior Architect, Public Sector

New

Skills

Analytics Apis Customer success Integrations Problem-solving Solutions Architecture

Job Overview

As a Senior Solutions Architect in the Public Sector, you will be responsible for owning the technical post-sales relationship with government accounts. This role involves developing and executing technical account plans, leading client onboarding, and creating training programs for customer teams.

Responsibilities
  • Own technical post-sales relationship with government accounts
  • Lead client onboarding, solution design, implementation, and integration projects
  • Create and deliver training programs for customer teams
  • Identify and resolve technical challenges to ensure customer satisfaction
  • Monitor customer technical metrics and usage patterns
Requirements & Qualifications
  • 5+ years of experience in technical customer success or similar roles
  • Strong technical background with understanding of APIs, integrations, and enterprise software architecture
  • Enterprise account management or customer management experience essential
  • Bachelor's degree in Computer Science or related field
  • Ability to travel up to 30%

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

Remote VP Customer Success

Posted 54 days ago

Hiring a remote VP of Customer Success in the United Kingdom.

Full-time position that can be done remotely.

Communication Skills Customer success Customer Success Management Customer Support

Remote Content Marketing Manager

Posted 54 days ago

Develop and execute content marketing strategies

Enhance customer experience automation

Analytics Communication Skills Content Marketing Content Strategy

Remote Senior Social Media Manager

Posted 54 days ago

Develop and execute social media strategies

Enhance customer experience automation

Analytics Brand management Communication Skills Content Creation

Senior Manager, Customer Advocacy

Posted 54 days ago

Hiring a Senior Manager for Customer Advocacy at 1Password.

Full-time remote position in Canada or the United States.

Communication Skills Customer Satisfaction Interpersonal Skills Problem-solving

Gaming Support Agent

Posted 54 days ago

Handle customer support for a game studio

Assist players with technical and account issues

Account management Android Communication Communication Skills

Multinational Customer Support Agent

Posted 54 days ago

Provide customer service for multinational companies

Engage with customers through various channels

Android Communication Skills Customer Service Email Support

Remote Product Manager

Posted 54 days ago

Hiring a remote Product Manager

Full-time position in Canada or the United States

Agile Communication Skills Cross-functional Collaboration Cybersecurity

Product Success Specialist Role

Posted 54 days ago

Hire a remote product success specialist

Support customers using Aha! software

Analytical Skills Cross-functional Communication Customer success Customer Support

Staff Software Engineer, Tax

Posted 54 days ago

Lead and scale tax engineering systems at Airbnb

Collaborate cross-functionally on global platform initiatives

Apis Architecture Backend Development Cloud Platforms

Senior Developer Support Engineer

Posted 54 days ago

Provide technical support for developers using Airtable.

Resolve coding issues and challenges.

Api Integration Collaboration Customer Service Engineer

Senior Product Marketing Manager

Posted 54 days ago

Promote customer-focused marketing initiatives

Drive product adoption and retention

Analytical Skills Analytics Automation Campaign Management

Technical Account Manager Remote

Posted 54 days ago

Recruit a remote Technical Account Manager

Drive customer success for Airtable users

Account management Account manager Cloud Computing Communication Skills

Remote Engagement Manager Role

Posted 54 days ago

Hire a remote Engagement Manager

Ensure successful client adoption

Account management Communication Skills Customer success Problem Solving

Remote Developer Support Engineer

Posted 54 days ago

Provide remote technical support

Assist with Airtable APIs and integrations

Android Apis Customer Service Customer Support

Blockchain Solutions Engineer

Posted 54 days ago

Engage with customers to understand blockchain data needs

Design and implement tailored data analytics solutions

Blockchain technology Data Analytics Data Security Documentation

Remote Customer Support Specialist

Posted 54 days ago

Provide customer support for AllTrails platform users.

Resolve customer issues and inquiries.

Communication Skills Customer Support Documentation Email Support

Staff Software Engineer

Posted 54 days ago

Revolutionize enterprise data operations through AI solutions.

Automate and accelerate data tasks for overworked data teams.

Ai Airflow Ansible Api Development

Account Executive, Strategic Accounts

Posted 54 days ago

Hiring a remote Account Executive for strategic accounts in North America.

Full-time position that can be done remotely in the United States.

Account Executive Account management Business Development Communication Skills

Remote Business Operations Specialist

Posted 54 days ago

Optimize insurance billing processes

Enhance operational efficiency

Communication Skills Customer Service Data Analysis Financial Acumen

Remote QA Engineer

Posted 54 days ago

- Conduct thorough testing of Anagram's insurance billing software - Identify and report software

bugs and defects - Collaborate with the development team to ensure quality standards are met -

Agile Methodologies Communication Skills Database Management Problem-solving

Data Lead: ETL & Analytics

Posted 54 days ago

Improve data infrastructure Optimize performance and accessibility Enable data-driven

g Collaborate with cross-functional teams Mentor and lead data

Airflow Analytics AWS BigQuery

Senior HR System Analyst

Posted 54 days ago

Design, implement, and optimize technical solutions across Workday HCM.

Collaborate with HR, Finance, and IT teams for system support and enhancements.

Analyst Analytics Hris Reporting

Gaming Support Agent APAC

Posted 54 days ago

Deliver remote customer support for gamers

Resolve technical, account, and purchase issues

Account management Android Communication Skills Crm systems

Remote Head of Marketing

Posted 54 days ago

Hiring a remote Head of Marketing for Apollo.

Full-time position in US time zones.

Analytical Skills Analytics Budget Management Campaign Management

Senior Content Strategist

Posted 54 days ago

Hire a senior content strategist

Support integrated content across channels

Analytics Brand messaging Campaign Management Content Marketing

Senior Lifecycle Marketing Manager

Posted 54 days ago

Hire a remote lifecycle marketing expert

Enhance customer engagement and retention

Ab testing Analytics Campaign Management Crm

Remote Product Ops Manager

Posted 54 days ago

Manage product operations efficiently

Collaborate with teams to optimize strategies

Analytical Skills Communication Cross-functional Collaboration Leadership

Remote Quality Engineer

Posted 54 days ago

Hiring a remote Quality Engineer for Apollo

Full-time position in Poland

Collaboration Engineer Problem-solving QA

Remote Sales Ops Manager

Posted 54 days ago

Hiring a remote Sales Operations Manager

Full-time position in Canada or the United States

Analytical Skills Communication Communication Skills Crm Management

Senior Customer Success Engineer

Posted 54 days ago

Provide exceptional support to developers

Optimize app development using Apollo's tools

Agile Methodology Api Integration Cloud Computing Communication Skills

Remote Growth Marketing Manager

Posted 54 days ago

Develop and execute marketing strategies for user acquisition and engagement.

Analyze market trends to identify growth opportunities.

Analytics Cross-functional Collaboration Data Analysis Digital Marketing

Senior Product Manager

Posted 54 days ago

Build vision, strategy, and roadmap for new product line

Incorporate data analysis & research for product decisions

Ab testing Agile Agile Methodology Analytical Skills

Remote Technical Account Manager

Posted 54 days ago

Manage technical relationships with customers

Ensure customer success and satisfaction

Account management Account manager Cloud Services Communications

Blockchain Account Executive NYC

Posted 54 days ago

Own the full business sales cycle from prospecting to closing; Develop a deep understanding of blockchain networks and their analytics usage; Tailor solutions to meet prospects' unique needs; Maintain strong relationships with key stakeholders; Stay ahead of industry trends

None

Account management Business Development Customer success Marketing

Remote Content Marketing Specialist

Posted 54 days ago

Hiring a remote Content Marketing Specialist

Full-time position in the United States

Analytics Collaboration Communication Skills Content Marketing

Mid-Market CS Manager

Posted 54 days ago

Hiring a Mid-Market Customer Success Manager remotely

Full-time position in the United States

Communication Customer Satisfaction Customer success Customer Success Management

Enterprise Account Executive

Posted 54 days ago

Manage key enterprise accounts effectively.

Drive revenue growth through strategic planning.

Account Executive Account manager Client Relationship Management Cloud Computing

API Support Engineer Role

Posted 54 days ago

Provide first-line API support to customers

Troubleshoot and resolve integration issues

Api Documentation Cross-functional Collaboration Cross-functional Communication Customer success

Implementation Associate

Posted 54 days ago

Assist new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout.

Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process.

Customer success Excel Project Management Risk Management

Remote Sales Engineer

Posted 54 days ago

- Drive sales of modern data orchestration solutions - Build and maintain customer relationships -

rovide technical expertise to customers - Work collaboratively with the sales team - Achieve sales

Communication Crm Customer Relations Data Orchestration

Atlassian Software Engineer Intern

Posted 54 days ago

Hiring a remote Software Engineer Intern for Atlassian in Canada

Internship position for the 2026 Summer

Collaboration Computer science Engineer Java

Remote Associate Product Manager

Posted 54 days ago

Hiring a remote Associate Product Manager.

Full-time position that can be done remotely in the U.S.

Analytical Skills Communication Skills Cross-functional Collaboration Market Analysis

Remote Senior Support Engineer

Posted 54 days ago

Hiring a remote Senior Support Engineer 1

Full-time position in Poland

Collaboration Tools Communication Skills Customer Support Engineer

Learning Marketing Manager Role

Posted 54 days ago

Hire a remote learning marketing expert

Promote Atlassian’s learning resources

Analytics Campaign Management Collaboration Tools Content Creation