Senior Account Manager, Public Sector

New

Skills

Account management Analytical Skills Apis Customer success Integrations Problem-solving

Own the technical post-sales relationship with assigned government accounts, serving as the primary point of contact for technical implementation, integration, and optimization.

Key Responsibilities
  • Develop and execute technical account plans aligning solutions with customers' business objectives.
  • Lead client onboarding, solution design, implementation, and integration projects.
  • Create and deliver training programs for customer teams.
  • Conduct review sessions and health checks to ensure optimal platform utilization.
  • Monitor customer technical metrics and usage patterns to identify opportunities for expanded adoption.
Required Skills & Qualifications
  • 5+ years of experience in technical customer success or similar roles within B2B SaaS.
  • Strong technical background with understanding of APIs, integrations, and enterprise software architecture.
  • Enterprise account management or customer management experience essential.
  • Strong analytical and problem-solving capabilities.
  • Bachelor's degree in Computer Science, Engineering, or related field.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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