Security IT Support Engineer

New

Skills

Access & Identity Management Data Loss Prevention (DLP) Email Security Endpoint Management Endpoint Protection IAM Tools IT Support MDM Tools Patch Management Vulnerability Management

The Security IT Support Engineer will be responsible for providing first-line IT support, managing endpoint devices throughout their lifecycle, and ensuring the security of systems and data through various management practices. This role is pivotal in maintaining operational efficiency and security across the organization.

Key Responsibilities
  • Resolve IT support issues and meet service level agreements (SLAs).
  • Manage the full lifecycle of endpoint devices, including deployment and configuration.
  • Oversee patch management for endpoints, servers, and VDI; track and report progress.
  • Conduct vulnerability scans, prioritize findings by risk, and remediate accordingly.
  • Manage access and identity accounts, enforcing least privilege principles.
  • Deploy and monitor security controls such as endpoint protection, DLP, and email security.
Requirements & Qualifications
  • Minimum of 3 years in IT support or IT operations.
  • Experience with IAM, MDM, and endpoint security tools.
  • Familiarity with patch management practices and a willingness to expand knowledge.
  • Understanding of vulnerability scanning tools and ability to interpret results.
  • Awareness of security implications related to AI tools.
  • Strong communication skills to convey technical concepts to non-technical stakeholders.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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