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Seasonal Print Quality Support

New

Skills

Adobe Acrobat Pro Adobe Illustrator Adobe Photoshop Cross-functional Collaboration Customer Support Empathy in Communication Google Suite Problem Solving Salesforce Lightning Technical Documentation

Join Minted as a Seasonal Print Quality Support Representative, where you'll play a pivotal role in assisting customers with their printing needs. This position involves addressing customer inquiries through calls, emails, and chats, ensuring their concerns are resolved with empathy and accurate information. As a key member of our team, you will guide customers through the order replacement process, troubleshoot issues, and collaborate with various teams to ensure a smooth transition for customers.

Key Responsibilities
  • Respond to customer inquiries via calls, emails, and chats.
  • Guide customers through the order replacement process.
  • Diagnose and edit design files using Adobe Creative Suite.
  • Record technical data in Salesforce to track trends.
  • Ensure accurate documentation and preparation of replacement orders.
Required Skills & Qualifications
  • Proficient in Adobe Illustrator, Photoshop, and Acrobat Pro.
  • Experience with Salesforce Lightning and Google Suite.
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a remote environment.
  • Must reside in specified states for consideration.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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