Product Support Engineer - EMEA

New

Skills

Automation scripting Collaboration Customer Service Documentation Troubleshooting

Job Overview

Diagnose and resolve tech issues to ensure customer satisfaction. Investigate integration issues, API inquiries, and bugs. Troubleshoot complex problems using integration frameworks.

Responsibilities
  • Diagnose and resolve tech issues
  • Investigate integration issues, API inquiries, and bugs
  • Troubleshoot complex problems using integration frameworks
  • Collaborate with Engineering to escalate issues and improve products
  • Create and maintain docs for support processes and issues
Required Skills & Qualifications
  • Strong understanding of software apps
  • Strong understanding of internet protocols
  • Excellent troubleshooting skills
  • Automation via scripting experience
  • Strong verbal and written communication skills

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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