IT Operations Leadership

New

Skills

AI and Automation Asset Management Atlassian Compliance Standards (SOC 2) Google Workspace Identity and Access Management Okta Slack Vendor Management Zoom

The IT Operations Manager will be responsible for ensuring the health, reliability, and scalability of Fairmarkit's internal tech environment. This role involves leading the administration of core SaaS tools, overseeing IT operational standards, and managing employee onboarding and access control.

Key Responsibilities
  • Own the health and scalability of internal tech environment.
  • Lead administration of SaaS applications including Google Workspace, Okta, Zoom, Slack, and Atlassian.
  • Develop and maintain IT operational standards and documentation.
  • Oversee employee onboarding, offboarding, and access control.
  • Manage asset procurement, inventory, and hardware lifecycle.
  • Implement AI, automation, and workflows to enhance efficiency.
  • Collaborate with the CTO on budgeting and vendor management.
  • Drive identity, access, and security initiatives.
  • Support audits and compliance initiatives for SOC 2 compliance.
  • Evaluate and optimize business applications and automation opportunities.
  • Mentor the IT team and foster a culture of continuous improvement.
Required Skills & Qualifications
  • Experience with SaaS applications and IT infrastructure.
  • Knowledge of identity and access management principles.
  • Proficient in IT asset management and procurement processes.
  • Strong understanding of compliance frameworks like SOC 2.
  • Experience in automation and AI-driven solutions.
  • Excellent leadership and stakeholder management skills.
  • Ability to mentor and develop team members.
  • Strong analytical and problem-solving skills.
  • Familiarity with service delivery metrics and SLAs.
  • Proficient in communication and collaboration tools.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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