IT Helpdesk Technician

New

Skills

access management Asana GitHub Google Workspace hardware support JAMF macOS MDM workflows network troubleshooting Slack

We are seeking an IT Helpdesk Technician to maintain and support our core IT systems, including Google Workspace and JAMF. This role involves onboarding and offboarding users, hardware provisioning, and access management, while troubleshooting daily IT issues via Slack, email, and video calls.

Key Responsibilities
  • Maintain and support core IT systems (Google Workspace, JAMF)
  • Onboard and offboard users; manage hardware provisioning and access
  • Troubleshoot daily IT issues through various communication channels
  • Manage inventories and support tools such as Slack, GitHub, and Asana
  • Keep internal documentation and knowledge base up to date
  • Ensure devices are patched, compliant, and secure
Required Skills & Qualifications
  • 2-4 years of experience in IT operations, helpdesk, or technical support
  • Strong skills in macOS, network troubleshooting, and hardware support
  • Experience as a Google Workspace admin and familiarity with MDM workflows
  • Excellent verbal and written communication skills
  • Ability to explain technical concepts to non-technical stakeholders
  • Self-starter with the ability to prioritize and manage workload effectively

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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