IT Customer Support, Bilingual

New

Skills

Customer Satisfaction Interpersonal Skills Multitasking Problem-solving Troubleshooting

Job Overview

Everience Romania is seeking tech-savvy bilingual individuals to join their IT customer support team. The role involves providing accurate and optimal IT solutions to customers via telephone, emails, or chat.

Responsibilities
  • Provide accurate and optimal IT solutions to customers
  • Troubleshoot various technical issues
  • Resolve customer and support problems effectively
  • Comply with project's performance indicators
  • Communicate with other teams and escalate complex issues
Requirements & Qualifications
  • Fluency in German and English (B2/C1)
  • No technical college or university degree required
  • Previous customer support experience is a plus
  • Excellent customer service abilities
  • Ability to work in a dynamic environment and multitask

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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