Healthcare Client Service Manager

New

Skills

Analytical Skills Care Coordination Client Relationship Management Customer Service Human Resources Management Leadership Negotiation Skills Problem-Solving Quality Assurance Team Development

The Healthcare Client Service Manager will oversee in-home care for catastrophically ill or injured clients in Michigan. This role involves leading a dedicated team of nurses, aides, and related staff while coordinating comprehensive care solutions.

Key Responsibilities
  • Lead a team of healthcare professionals to ensure high-quality care.
  • Negotiate pay rates and manage HR tasks effectively.
  • Collaborate with care teams and attend meetings to discuss client progress.
  • Monitor client satisfaction and implement quality initiatives.
  • Develop staff, source candidates, and oversee the interview and onboarding process.
Required Skills & Qualifications
  • Bachelor's degree or equivalent experience.
  • Experience in a high-pressure, customer-facing role.
  • Proven ability to build positive client relationships.
  • Strong analytical, negotiation, and problem-solving skills.
  • Detail-oriented, organized, and calm under pressure.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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