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Forward Deployed Engineer

New

Skills

AI Virtual Agents API Development Customer Requirement Gathering CX Automation Workflows Decision Logic Configuration Enterprise Systems Integration Integration with CRM Systems Real-time Agent Guidance Technical Documentation Validation Frameworks

As a Forward Deployed Engineer at Level AI, you will be pivotal in implementing AI Virtual Agents and customer experience automation workflows. This role combines technical expertise with customer interaction, translating business needs into effective agent deployments that enhance customer satisfaction and operational efficiency.

Key Responsibilities
  • Lead end-to-end execution of AI agent deployments from discovery to optimization.
  • Configure workflows and decision logic to enhance accuracy and business outcomes.
  • Implement guardrails for compliance and predictable agent performance.
  • Build and validate integrations with various enterprise systems.
  • Collaborate with customers to gather requirements and define success metrics.
Required Skills & Qualifications
  • 5+ years in a technical customer-facing role.
  • Strong coding skills and experience with APIs.
  • Experience delivering production-grade enterprise solutions.
  • Excellent communication skills with senior technical stakeholders.
  • Ability to thrive in fast-moving environments.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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