Systems Administrator Role

The Systems Administrator is responsible for provisioning, installing, configuring, operating, and maintaining systems hardware and software. This role provides white-glove support for local and remote users, including executives, ensuring that all systems are monitored and maintained to the highest standards.

Key Responsibilities

• Provision, install, configure, operate, and maintain systems hardware/software.
• Provide white-glove support for local and remote users, including executives.
• Conduct daily system monitoring; verify integrity and availability of systems and conference room hardware.
• Configure operating systems per Hunter Douglas standards; ensure automation utilities are operational.
• Manage end-user access and escalate/troubleshoot with IT and Operations teams.
• Plan and expand wired/wireless network; coordinate cabling vendors.

Requirements & Qualifications

• Solid knowledge of Microsoft Windows operating systems.
• Strong troubleshooting skills.
• Microsoft 365 (M365) support and management experience.
• Installation and maintenance of network cabling; hardware/software installs.
• Proficiency in the Apple iOS environment.
• Basic understanding of ITIL incident management and good communication skills.