Senior Renewals Manager Germany

New

Skills

Account management Crm systems Cross-functional Collaboration Customer success Data Analysis Devops Remote Work SaaS Sales Forecasting

GitLab is seeking a Senior Renewals Manager based in Germany for a remote, full-time role. As part of our global team, you will drive customer renewals and retention for our DevOps platform, collaborating with clients across Europe. This position offers the flexibility to work remotely while making a significant impact on client success and revenue growth.

Job Overview
  • Lead and manage end-to-end renewal processes for GitLab clients in Germany and Europe.
  • Build strong relationships with customers to maximize retention and satisfaction.
  • Work cross-functionally with sales, customer success, and product teams.
  • Utilize data-driven strategies to ensure timely and successful renewals.
  • Contribute to GitLab’s mission of delivering a unified DevOps lifecycle platform.
Responsibilities
  • Own the renewal pipeline and forecast revenue opportunities.
  • Negotiate contract terms and pricing with clients.
  • Identify upsell and cross-sell opportunities within existing accounts.
  • Collaborate with internal teams to solve customer challenges.
  • Maintain accurate records in CRM systems and report on renewal metrics.
Requirements & Qualifications
  • Proven experience in renewals, account management, or sales.
  • Strong understanding of SaaS and DevOps technologies.
  • Excellent communication and negotiation skills.
  • Ability to work independently in a remote environment.
  • Fluency in German and English.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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