Senior Payroll Customer Success Manager

New

Skills

Customer Success Management Hris Stakeholder Management

Job Overview

Seeking a Senior Payroll Customer Success Manager to develop expertise in Remote Payroll and HR product(s), manage customer relationships, identify upsell opportunities, and ensure payroll success.

Responsibilities
  • Develop deep understanding of Remote Payroll and HR product(s)
  • Manage long-term customer relationships
  • Identify upsell opportunities and promote payroll features
  • Resolve payroll-related issues
  • Oversee cross-department programs
Requirements & Qualifications
  • Extensive CSM/account management experience in international Payroll/HR tech
  • Strong knowledge of Global Payroll and HR Tech software/tools
  • Proven customer onboarding, growing, and retaining skills
  • Ability to engage key stakeholders across levels
  • Excellent communication and presentation skills

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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