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Product Specialist Role

New

Skills

Check Point Cisco Firewalls Juniper Linux/UNIX Network Monitoring tools Palo Alto REST API SIEM solutions TCP/IP

As a Product Specialist at FireMon, you will be an integral part of the Customer Experience team, focusing on the installation, configuration, and training of FireMon products for clients. You will ensure that customers are empowered to utilize the software effectively while addressing any technical concerns that arise. Your expertise will contribute to enhancing network security policy control for enterprises utilizing multiple firewall vendors and cloud security platforms.

Key Responsibilities
  • Configure and integrate FireMon products in customer environments.
  • Train customers to effectively use FireMon products.
  • Perform technical triage for customer escalations and support tickets.
  • Stay current with product updates and industry trends.
  • Design and implement scalable solutions as per project requirements.
Required Skills & Qualifications
  • Bachelor's degree or equivalent experience in IT, Networking, or Security.
  • In-depth experience with firewalls and network/security devices.
  • Proficiency in Linux/UNIX OS and network infrastructure concepts.
  • Experience with REST APIs and customer service or consulting.
  • Strong communication and organizational skills.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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