Product Manager - Ghostwriter

New

Skills

Agent Frameworks AI/ML Chatbot Platforms Developer Tools Human-in-the-loop Systems Model Design Natural Language Processing (NLP) Product Management Technical Collaboration User Experience (UX)

We are seeking a skilled Product Manager for Ghostwriter, who will define how AI enhances agent development and customer experience (CX) journeys. This role involves driving Ghostwriter from beta to general availability (GA), expanding its capabilities, and balancing autonomy with human-in-the-loop patterns.

Key Responsibilities
  • Define AI augmentation strategies for agent development and CX journeys.
  • Lead the transition of Ghostwriter from beta to GA, enhancing product capabilities.
  • Balance autonomy with effective human-in-the-loop patterns.
  • Collaborate with AI/ML and platform engineering teams on model design.
  • Represent the voice of agent builders for CX managers and developers.
Required Skills & Qualifications
  • 5+ years of experience in product management with a focus on developer tools, AI/ML, or platform work.
  • Experience in shipping AI-powered or LLM-powered products, with an understanding of prompt trade-offs and UX.
  • Proven track record of taking early-stage products from beta to wide adoption.
  • Strong technical depth, capable of collaborating with engineers on architecture decisions.
  • Experience building products for developer/builder personas, emphasizing trust and reliability.
  • Familiarity with conversational AI, chatbot platforms, or agent frameworks.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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