Product Management Director

New

Skills

Market Strategy Product Management Regulatory Compliance SaaS

Job Overview

Lead evangelism for Five9 outbound portfolio and field enablement. Define outbound use cases: collections, reminders, surveys, alerts. Ensure compliance (TCPA, Reg F, FDCPA) with ROI focus. Drive market strategy and roadmap alignment with customers. Partner with engineering/UX to scale, compliance, and ROI. Represent Five9 at industry events and advisory sessions.

Responsibilities
  • Lead evangelism for outbound portfolio
  • Define and implement outbound use cases
  • Ensure compliance with regulations and focus on ROI
  • Drive market strategy alignment with customers
  • Partner with engineering/UX for scaling and compliance
  • Represent Five9 at industry events and advisory sessions
Requirements & Qualifications
  • 10+ years in Product Management, Presales, or related SaaS/CCaaS roles
  • Proven market evangelism and customer engagement for outbound solutions
  • Strong outbound CCaaS expertise: dialers, campaigns, multi-channel
  • Familiarity with TCPA, Reg F, FDCPA, HIPAA compliance
  • Experience aligning SaaS roadmaps with revenue-driving use cases
  • Bachelor's degree; MBA/advanced degree preferred; strong executive presence

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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