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Patient Support Services Director

New

Skills

Analytical Skills Biotech Industry Knowledge Cross-functional Collaboration Market Access Patient Support Services Regulatory Compliance Reimbursement Guidelines Strategic Thinking Veeva Vendor Management

The Associate Director of Patient Support Services will oversee the daily operations of the patient support program, collaborating closely with various teams such as Legal, Compliance, Sales, and Market Access. This remote role requires strong expertise in the biotech/pharma industry and involves creating and updating PSS materials, ensuring adherence to MLR processes using Veeva. The position provides a unique opportunity to impact patient care and contribute to a leading organization in the biotech sector.

Key Responsibilities
  • Oversee day-to-day operations of patient support programs.
  • Collaborate cross-functionally with teams including Legal and Compliance.
  • Create and update PSS materials and submit for MLR review.
  • Ensure compliance with specialty market and reimbursement guidelines.
  • Travel for quarterly meetings in San Francisco.
Required Skills & Qualifications
  • Bachelor's degree required; Master's preferred.
  • 8-10 years of experience in biotech/pharma PSS/vendor management.
  • Strong analytical and strategic thinking skills.
  • Excellent communication and teamwork abilities.
  • Understanding of CMS/OIG guidelines.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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