Lead Store Associate

New

Skills

Consultative Selling Customer Service Empathy Leadership Sales

Job Overview

As a Lead Store Associate, you will be responsible for creating a warm and welcoming guest experience. Your role involves coaching the team to deliver exceptional service, driving consultative selling, enrolling guests in rewards programs, resolving customer concerns, and promoting a collaborative workplace.

Responsibilities
  • Lead by example to create a warm, welcoming guest experience
  • Coach team to deliver exceptional service
  • Drive consultative selling with open-ended questions and product education
  • Enroll guests in rewards program and capture insights
  • Resolve customer concerns with empathy and professionalism
Requirements & Qualifications
  • 21+ years old
  • HS diploma or GED
  • 1 year customer-facing or sales experience
  • 1 year POS and cash handling experience
  • 6 months leadership in retail
  • 6 months hands-on store operations experience (opening/closing, cash reconciliation)

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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