Lead Customer Success Manager

New

Skills

Analytics Consulting Consumer Brands Data Infrastructure Digital Transformation Enterprise Customer Success Generative AI Martech Tools Personalization Stakeholder Influence

As the Lead Customer Success Manager, you will guide customers through their lifecycle and adoption of Amperity's platform. This role requires collaboration with Sales, Implementation, Product, and Engineering teams to drive value and ensure customer success.

Key Responsibilities
  • Guide customers through lifecycle and adoption.
  • Collaborate with various teams to drive value.
  • Define success metrics, drive adoption, and manage ongoing customer relationships.
  • Serve as a strategic partner to align customer goals with Amperity’s platform.
Required Skills & Qualifications
  • 12+ years in enterprise customer success, consulting, or digital transformation.
  • Background in data infrastructure or analytics.
  • Experience with consumer brands and personalization.
  • Proven ability to influence decision-makers.
  • Practitioner-level knowledge of martech tools and workflows.
  • AI-curious mindset, leveraging generative AI for executive summaries.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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