Intelligent Operations Manager

New

Skills

Agentic Workflows AI & Machine Learning AI Orchestration Automation Technologies Change Management Cross-functional Collaboration Data Visualization Identity Verification Tools Optical Character Recognition (OCR) Predictive Metrics

We are seeking a Senior Manager for Intelligent Operations to lead our AI and automation transformation initiatives. This role is pivotal in developing and managing the Operations Excellence team through various technological transitions, ensuring efficient and intelligent processing of operations.

Key Responsibilities
  • Lead AI & Automation transformation efforts and establish a roadmap for intelligent processing.
  • Manage and develop the Operations Excellence team during technology transitions.
  • Identify and execute automation opportunities across operations while partnering with Product and Engineering teams.
  • Drive improvements in throughput, yield, and cycle time to meet efficiency benchmarks by 2026.
  • Leverage technologies such as Agentic AI, OCR, identity verification, and AI orchestration.
  • Build an AI/Automation KPI framework to measure time saved, error reduction, and cost efficiency.
  • Act as a Change Management Leader with an AI-first mindset.
  • Transform operations by moving from manual to automated workflows.
  • Utilize data-driven strategies, visualization, and predictive metrics for decision-making.
  • Foster cross-functional collaboration with Product and Engineering teams.
  • Mentor and develop mid-level managers while promoting equity and a people-first culture.
Required Skills & Qualifications
  • 5+ years of management experience, particularly in developing teams.
  • Proficiency in AI/ML technologies and Agentic workflows.
  • Experience with large language model (LLM) processing.
  • Strong understanding of automation tools and methodologies.
  • Excellent data analysis and visualization skills.
  • Ability to lead change management initiatives effectively.
  • Exceptional communication and collaboration skills.
  • Commitment to providing equitable opportunities for all employees.
  • Strong organizational and strategic planning skills.
  • Experience in a fully remote work environment.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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