Fraud Program Manager

New

Skills

AI Applications Change Management Cross-Functional Collaboration Data Analysis Fraud Management Heuristic Analysis KPI Development Machine Learning Policy Development Regulatory Compliance

As the Fraud Program Manager at Square Financial Services, you will be responsible for developing and enhancing the bank's fraud program, focusing on metrics, reporting, and compliance. This role requires a strong background in fraud management within banking or fintech environments.

Key Responsibilities
  • Build and iterate the Bank’s fraud program, metrics, and reporting.
  • Manage updates to Anti-Fraud Policy and related documents.
  • Develop KPIs and KRIs for board reporting and daily fraud program management.
  • Lead change management for fraud processes per Bank Policy.
  • Facilitate cross-functional alignment with Product, Engineering, Risk, Operations, and Legal teams.
  • Participate in audits and regulatory exams, addressing deficiencies as needed.
Requirements & Qualifications
  • 10+ years of fraud experience in a bank or fintech, covering commercial and consumer products.
  • Experience building fraud programs from the ground up or evolving existing programs.
  • Proficient knowledge of federal fraud rules and regulations.
  • Experience collaborating with data and tech teams to create ML and heuristic fraud signals.
  • Strong background in developing and presenting fraud KRIs and KPIs.
  • Experience using AI to enhance and scale fraud operations.
  • Excellent cross-functional communication skills.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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