Customer Success Engineer

Manage and respond to system incidents.

Enhance monitoring and logging systems.

Architect alliances with hardware partners.

Identify decision-makers within partner organizations.

Implement and maintain cloud infrastructure with IaC.

Improve CI/CD pipelines for applications and ML workloads.

Evaluate models across accuracy and latency.

Build benchmarking pipelines for competitive analysis.

Support delivery of data center programs.

Manage timelines and project scope.

Conduct comprehensive model evaluations.

Establish and maintain benchmarking pipelines.

Oversee model evaluation across various metrics.

Build and maintain benchmarking pipelines.

Partner with engineering leaders for sourcing plans.

Lead sourcing across infrastructure and AI technology.

Unify technology strategy and enhance decision-making.

Oversee cross-functional initiatives from start to finish.

Develop and maintain ML platform infrastructure.

Provide shared components for deployment and API design.

Build automation tools for resource delivery.

Collaborate with engineering teams for quality product delivery.

Lead strategic partnerships with key industry players.

Develop go-to-market strategies for AI and GPU deployments.

Ensure user privacy across data handling.

Develop tools for privacy enhancement.

Lead security and infrastructure strategy.

Manage and develop security teams.

Conduct comprehensive model evaluations.

Develop and maintain benchmarking pipelines.

Lead end-to-end model evaluation processes.

Develop and maintain benchmarking pipelines.

Conduct comprehensive model evaluations.

Build and maintain benchmarking pipelines.

Lead end-to-end model evaluation.

Build competitive benchmarking pipelines.

Develop cloud-based cyber protection solutions

Design and maintain high-load distributed services

Integrate backup solutions with virtualization and cloud platforms

Ensure reliable cross-platform VM backup and restore operations

Develop scalable cloud disaster recovery services

Design and implement high-load distributed systems

Support critical infrastructure Manage device tools Provide desktop/laptop support Maintain

None

Provide remote technical support

Enhance customer satisfaction

Build healthcare-focused software solutions

Integrate and manage complex data sources

Design and manage scalable Linux infrastructure

Automate provisioning and configuration via IaC tools

Curate and manage security submissions for bug bounty programs

Communicate with clients and researchers for submission data

Solve complex application security issues

Integrate security into the SDLC and CI/CD pipelines

Hiring a junior penetration tester

Offering a remote full-time position

Contribute to the development of Juju, an open-source Go project for distributed systems.

Collaborate with a global team on design, delivery, and support of software features.

Hiring a Mandarin-speaking Embedded Linux Field Engineer for mission-critical industries.

Engage customers during presales and propose solutions.

Optimizing Ubuntu for new silicon technologies

Maintaining high-quality software standards

Design and implement features in the Mir stack

Participate in code reviews and testing

Recruiting skilled Graduate Software Engineers globally

Offering challenging and impactful software engineering opportunities

Lead and develop a field engineering team

Promote and solve customer problems with cloud technologies

Resolve complex customer problems related to Ubuntu, OpenStack, Kubernetes, and open source software

Maintain close working relationships with field, support, and product engineering teams

Assist global companies in adopting private cloud infrastructure

Design and implement cloud solutions using Linux Ubuntu, OpenStack, Kubernetes, etc.

Hiring Graduate Software Engineers for open source projects

Engaging with the open source community and users

Develop and execute channel strategy for distributors and resellers in Japan

Increase awareness of Canonical in Open Source and Cloud technology

Hiring a Solutions Architect with Automotive expertise

Engaging customers during presales and deliveries

Build strong relationships with GSI partners

Increase market share and attach rate

Lead and develop high performing engineering teams

Define vision and strategy for Ubuntu

Hiring junior engineers for Ubuntu Engineering organization

Engage with and contribute to the open source community

Lead and manage a support team in a remote environment

Ensure high customer satisfaction through efficient support services

Manage customer-facing projects for delivering Ubuntu images on diverse devices

Coordinate project delivery between engineering teams and customers

Designing ML architectures for external customers

Delivering AI/ML solutions in collaboration with sales leads

Expand reach in mission-critical industries through IoT solutions

Engage customers during presales for technology explanation

Manage a growing engineering team

Implement disciplined engineering and operations processes

Support biggest partners in embracing open source platform

Architect cloud infrastructure solutions

Lead and manage engineering team for optimal performance

Ensure team health and effective operations

Lead and develop a team of engineers in designing and implementing open source solutions.

Solve customer problems by promoting technologies and providing technical advice.