Customer Security Director

New

Skills

Application Security Cloud Security Compliance Encryption Identity and Access Management Incident Response Information Security Network Security Security Architecture Security Frameworks

As a Senior Director of Customer Security and Trust, you will serve as the primary security representative in customer and prospect engagements. Your role will involve conducting security deep dives, architecture reviews, due diligence activities, and executive briefings.

Key Responsibilities
  • Articulate security architecture, threat model, controls, and risk management across cloud, application, data, and identity layers.
  • Drive technical security discussions during pre-procurement stages, addressing customer concerns regarding confidentiality, integrity, availability, privacy, and compliance.
  • Partner with Sales and Customer Success teams to support deal cycles by addressing security objections and building trust.
  • Act as a liaison between customers and internal security, engineering, and product teams to clarify requirements, risks, and roadmap alignment.
  • Maintain a comprehensive understanding of the organization’s security design, tooling, processes, and incident response capabilities.
  • Represent the company’s security program in customer-led penetration testing discussions and third-party assessments.
  • Contribute to the continuous improvement of customer-facing security artifacts, including whitepapers and trust documentation.
  • Track emerging customer security expectations, regulatory trends, and industry best practices to inform security strategy.
Required Skills & Qualifications
  • 12+ years of experience in information security, with a strong background in Security Architecture and Compliance.
  • Proven experience leading technical security discussions with external customers and auditors.
  • Deep understanding of modern security architectures across cloud (AWS, Azure, or GCP) and SaaS platforms.
  • Strong knowledge of identity and access management, encryption, and incident response.
  • Hands-on experience with security frameworks such as ISO 27001, SOC2, and NIST.
  • Ability to translate complex technical concepts into business-relevant explanations.
  • Excellent written and verbal communication skills, with strong executive presence.
  • Prior experience in a customer-facing security role is preferred.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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