Customer Analytics Manager

New

Skills

Business Intelligence Tools Communication Skills Customer Insights Customer Relationship Management (CRM) Data Analytics Data Visualization Statistical Analysis Strategic Planning Team Management Training and Development

The Customer Analytics Manager is responsible for providing insightful analysis to the Customer Facing Team, driving customer-centric strategies through data-driven insights. This role involves managing teams and training HP customer-facing members to enhance their performance and overall customer engagement.

Key Responsibilities
  • Provide strategic analysis to the Customer Facing Team.
  • Drive customer centricity through data insights.
  • Manage and lead analytics teams to achieve project goals.
  • Train customer-facing members to improve their performance.
  • Collaborate with cross-functional teams to enhance customer experience.
Required Skills & Qualifications
  • Proficient in data analytics tools and software.
  • Strong understanding of customer behavior and trends.
  • Experience in team management and training.
  • Excellent communication and presentation skills.
  • Ability to translate data into actionable insights.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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