Channel Account Manager

New

Skills

Artificial Intelligence CCaaS Channel Partner Management Cross-Functional Collaboration C-Suite Engagement Forecasting Negotiation Skills Presentation Skills Relationship Building UCaaS

As a Channel Account Manager at PolyAI, you will play a critical role in building and maintaining relationships with our partners, including TSDs, Alliances, and VARs. Your primary objective will be to recruit partners into our channel program, aligning our business goals with their capabilities. You will also be responsible for demonstrating PolyAI's technology to our partners and customers, ensuring they understand the value we bring to the table.

Key Responsibilities
  • Build and maintain partner relationships with TSDs, Alliances, and VARs.
  • Recruit partners into PolyAI’s channel program to meet business objectives.
  • Demonstrate PolyAI technology to partners and customers.
  • Forecast and report channel pipeline and revenue on a monthly and quarterly basis.
  • Collaborate with marketing, operations, legal, and HR to execute channel strategies.
  • Negotiate and secure partnerships, engaging with C-Suite executives.
  • Manage channel account performance and growth.
  • Travel regularly within the region to meet partners and customers.
Required Skills & Qualifications
  • Experience in channel account management.
  • Familiarity with UCaaS, CCaaS, and AI technologies preferred.
  • Knowledge of routes to market including TSDs, Alliances, and VARs.
  • Exceptional relationship-building and interpersonal skills.
  • Strong presentation skills, particularly for technical audiences.
  • Proven ability to forecast channel pipeline and revenue accurately.
  • Willingness to travel regularly within the assigned region.
  • Ability to engage effectively with C-Suite executives.
  • Experience collaborating with cross-functional teams.
  • Strong negotiation skills.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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