Campaign Data Analyst Role

New

Skills

Analyst Analytical Thinking Call Center Communication Communication Skills Data Analysis Microsoft Excel Problem Solving Process Automation Remote Collaboration Remote Work Reporting SaaS Stakeholder Management

Join Skit.ai, a pioneering voice automation SaaS company recognized for its innovation and global impact, as a Campaign Analyst. In this remote position, you will collaborate with the US Applications team to ensure high-quality data processing and call monitoring for enterprise call center operations. The role offers an opportunity to work with cutting-edge voice AI technology and contribute directly to process optimization and issue resolution.

Job Overview

As a Campaign Analyst, you will be responsible for data scrubbing in Excel, monitoring call dashboards, manually approving calls via internal tools, and escalating technical issues. This role requires attention to detail, strong analytical abilities, and effective communication skills. The position operates during US shifts and can be performed from anywhere in India.

Key Responsibilities
  • Process and scrub data using Excel for call center operations.
  • Manually approve calls on internal platforms.
  • Monitor call dashboards and take appropriate actions.
  • Communicate issues and concerns to the Applications team.
  • Escalate technical issues and raise red flags to stakeholders.
Required Skills & Qualifications
  • Bachelor's degree in any field.
  • Excellent communication and analytical skills.
  • Strong proficiency in Microsoft Excel.
  • Exceptional attention to detail.
  • Ability to work US shifts (6pm to 4am IST).
  • Remote work capability from anywhere in India.
  • Experience in data processing and reporting.
  • Familiarity with call center operations (preferred).
  • Problem-solving and issue escalation skills.
  • Team collaboration and stakeholder management.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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