Oracle Finance Support Analyst

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Accounting Analyst Oracle

Join Rackspace Technology as an Oracle Finance Functional Support Analyst, providing expert remote support for Oracle EBS R12.2+ Finance modules. This role involves managing and resolving functional tickets, collaborating with global customers, and contributing to implementations and upgrade projects. Work in a dynamic, rotational shift environment, leveraging industry best practices and your extensive finance and Oracle expertise.

Key Responsibilities
  • Resolve functional support tickets for Oracle EBS Finance modules in a remote, rotational shift setup.
  • Create and monitor Service Requests (SRs) with Oracle Support or Rimini Street for US-based customers.
  • Collaborate with customer primary contacts to ensure timely and effective issue resolution according to SLA.
  • Participate in professional services projects, including implementations and upgrades.
  • Leverage internal knowledge base, Oracle Support resources, and personal expertise to address complex finance issues.
Required Skills & Qualifications
  • 14+ years of hands-on experience with Oracle EBS R12.2+ (GL, AP, AR, Cash Management, P2P, O2C cycles).
  • Proven track record in managed support, implementations, and upgrade projects.
  • Professional finance qualifications: CA, ICWA, MBA (Finance), or BE.
  • Excellent written and spoken English communication skills.
  • Strong team player with mentoring abilities for junior team members.
  • Ability to work rotational shifts (early morning, afternoon, night) including weekends.
  • Desirable experience in Oracle Fixed Assets, Project Accounting, iExpense, iReceivables, Purchasing.
  • Commitment to remote work and customer-centric support.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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