Bilingual Customer Representative

New

Skills

Active Listening Bilingual Communication Conflict Resolution Customer Service Empathy Problem Solving Remote Work Sales Knowledge Technical Proficiency Time Management

We are seeking a dedicated Bilingual Virtual Customer Representative to provide exceptional phone support for our cellular customers. This remote position is available for candidates located within the Oklahoma area and focuses on assisting customers with their inquiries efficiently.

Key Responsibilities
  • Handle customer inquiries via phone in both English and Spanish.
  • Provide accurate information regarding cellular products and services.
  • Resolve customer issues and complaints promptly and effectively.
  • Document customer interactions and maintain accurate records.
  • Collaborate with team members to enhance customer service experiences.
Required Skills & Qualifications
  • Fluency in English and Spanish (written and spoken).
  • Strong communication and interpersonal skills.
  • Experience in customer service or support roles.
  • Proficient in using customer service software and tools.
  • Ability to work independently in a remote environment.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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