Accounts Receivable Specialist

New

Skills

Accounts Receivable Management B2B SaaS Experience Cash Application Collections Strategy Dispute Resolution Excel HighRadius NetSuite Tesorio Workday

The Accounts Receivable Specialist will be responsible for managing the end-to-end collections process for an assigned portfolio. This role involves proactive outreach to ensure timely payments, resolving disputes, and maintaining accurate records within our ERP systems.

Key Responsibilities
  • Own end-to-end collections for an assigned portfolio.
  • Proactively reach out via email, phone, and video to secure on-time payments.
  • Resolve disputes with Sales, Customer Service, Billing, Legal, and Revenue Accounting teams.
  • Meet and exceed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) related to cash targets, Days Sales Outstanding (DSO), Customer Satisfaction (CSAT), outreach, and quality assurance.
  • Maintain accurate notes in ERP systems and Tesorio.
  • Monitor Accounts Receivable aging, flag at-risk accounts, and propose appropriate actions.
Required Skills & Qualifications
  • 7+ years of experience in accounts receivable, collections, or related order-to-cash (I2C) processes.
  • Experience in a B2B SaaS environment.
  • Background in a hypergrowth or rapidly scaling finance organization.
  • Strong knowledge of collections, dunning, disputes, and cash application processes.
  • Hands-on experience with Tesorio or similar tools (e.g., HighRadius, Growfin).
  • Proficiency in ERP platforms like NetSuite or Workday, as well as Excel/Sheets.
  • Excellent written and verbal communication skills.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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